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Support Ticket

Our support team is standing by to assist you.

By using this form, you are agreeing that this support request may be billable if you are not currently covered by a Total Care Support Agreement, or if your request falls outside of regular business hours and you are not on 24×7 support.

Support Hours

Help Desk Support (All Plans)
Mon-Fri 7AM-7PM CT
Platinum Support
24x7 Wellness and System Monitoring
Gold Support
24x7 System Monitoring
Silver Support
Mon-Fri 7AM-7PM CT System Monitoring

NOTE: Fees may be incurred if your request falls outside of the hours specified in your support plan.

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