Elevating Caller Experiences Since 1979
CI is a leading innovator and developer of the eONE Virtual Concierge, an advanced conversational AI IVR platform that includes access to real-time Global Language Assist features. Deployed in the cloud and on-premise, the Virtual Concierge and its applications are designed to meet the specific needs of various industries, streamlining manual processes and enhancing the overall customer and caller experience.
solutions with a quick ROI, employs AI, Google Language applications and conversational self-services that are easy to manage and deliver enriched customer engagements.
end user configuration tools to self-manage the IVR environment for inbound and outbound conversational services.
IVR and Call Handling, Specialists of CTI and Software Developed Applications.
in the Cloud, Multi-Tenant, SaaS or premise, all of which are communication platform agnostic and ready for customer and vendor integration.
“If you have heard it, CI has done it!”