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Support Hours
Help Desk Support – All Plans 7AM-7PM Mon-Fri (CT)
Platinum Support – 24×7 Wellness and System Monitoring
Gold Support – 24×7 System Monitoring
Silver Support – 7AM-7PM Mon-Fri (CT), System Monitoring
Total Care Support Ticket
To submit an online ticket, please click the technical support link below or call (888) 451-0851 and just say “I need technical support”. Our experienced support team is standing by to assist you.
If you are not on 24×7 support and your request falls outside of regular support hours, fees may be incurred.