WHY CI

CI, Elevating The Caller Experience Since 1979

CI is a leading innovator and developer of eONE Virtual Concierge, an advanced conversational AI IVR platform that includes access to real-time Global Language Assist features. Deployed in the cloud- and on-premise the Virtual Concierge and it’s applications are designed to meet the specific needs of various industries, streamlining manual processes and enhancing the overall customer and caller experience.

Explore our web page to discover just how MILLIONS of call flows are successfully handled every day!

CI Creates Intuitive Applications For Everyday Caller Needs

Delivers

IVR and Call Handling, Specialists of CTI and Software Developed Applications.

Provides

end user configuration tools to self-manage the IVR environment for inbound and outbound conversational services.

Deploys

in the Cloud, Multi-Tenant, SaaS or premise, all of which are communication platform agnostic and ready for customer and vendor integration.

Creates

solutions with a quick ROI, employs AI, Google Language applications and conversational self-services that are easy to manage and deliver enriched customer engagements.

And because CI’s applications and solutions successfully handle MILLIONS of calls every day for every industry and any sized company that has customers they work with!

“If you have heard it, CI has done it!” is not rhetoric but the simple truth!

Chris Herring, co-founder of Computer Instruments, Inc.