Computer Instruments is first and foremost a developer of telephony solutions and applications. We proudly embrace tough problems that require unique solutions.
Total Care Maintenance Support
An industry-leading support plan that lets customers choose from multiple options of service to best fit their environment. Premium support plans include year-round 24/7 coverage with 2 hours per month of professional services and the option to take advantage of High Availability Cloud Deployment for outages or planned maintenance.
Support Hours
Just say, “I need technical support.”
To submit a Support Ticket online, fill out the form linked below. Our experienced support team is standing by to assist you!
NOTE: Fees may be incurred if your request falls outside of the hours specified in your support plan.
AI IVR Call Flow and Design
With Google Voice, AI, and Global Language Assist, the Virtual Concierge creates a ground-level platform from which to launch custom configuration and design for companies looking to expand and elevate the contact center interaction all while enriching the customer’s calling experience.