We like to call it an Intelligent Voice Experience with AI and an integration layer to additional AI and Advanced Speech APIs like Google and others. Through the Virtual Concierge 2.0 CI offers applications for companies
looking to simplify the contact center interaction and enrich the customer self-service experience. Every caller will be delighted with the exchange because you just delivered
to them a forward-thinking solution with "real Intelligence" and AI that "spoke" to exactly what your customers' needed.