TCM HIGHLIGHTS AND BENEFITS

CI's Total Care Maintenance (TCM) is designed to minimize and/or eliminate downtime, maximize uptime and protect your software investment and support your team the best way we know how by:
  • Providing you access to our specialist for training, consulting on new campaigns or call flows or simply using us to brainstorm how best to make the most of your CI IVR Platform.
  • If issues arise, CI has Service Levels that are among the best in the industry with fast turnaround for problem diagnostics and resolution.
  • Making sure your IVR solution is up to date with the latest releases and patches.
  • Help Desk access for those things that really don't require submitting a trouble ticket.
  • Remote wellness checks to assure system health and stability.
Total Care Maintenance

TCM WITH CI CLOUD SERVICES

Take the next step into the cloud and realize even more benefits for business continuity, support, operational efficiencies, streamline staffing responsivities, training and cost reductions.
eONE Cloud Deployment Options

Computer Instruments, Inc.
P.O. Box 2472 Mission, KS 66201
Phone: (888) 451-0851
Fax: (913) 492-1483
www.instruments.com
info@instruments.com