CI offers solutions to all types of IVR based automated call handling. CI offers flexible IVR development software platforms, both for Windows Server and the Avaya AEP/AVP platforms.
35+ years of responsive customer centric application development experience has enabled CI to provide a vast array of Vertical Market Applications. These solutions include Turn-Key IVR applications. enhanced CTI Screen Pops and multi-endpoint IP Phone Pager solutions.
Browser-Based GUI IVR Development Interface (eCI)
The Experience Configuration Interface (eCI) is a rapid application deployment tool for the Avaya Voice Portal and Experience Portal platforms. eCI provides the ability for customers to make immediate changes and roll out new applications to the IVR system.
CI has developed a wealth of easily customized, Turn-Key Business IVR applications for use on the e-IVR and eCI platforms.
Turn-Key Business IVR Applications for: