The Enhanced Voice Portal (eVP) and included software bundle provides the capability for customers to access information through the use of a telephone and Web page, 24/7. eVP allows companies to easily and reapidly deploy applications which enable customers to serve themselves at any time, providing immediate satisfaction and enhanced overall customer experience.
Add Enhanced Voice Portal (eVP) to your customer self-service strategy and gain:
The Enhanced Voice Portal (eVP) software provides an intuitive administrative GUI for rapidly developing and deploying virtualy any type of in-bound or out-bound caller experience.
eVP Bundle Includes:
Implementing Enhanced Voice Portal in your telephony infrastructure immediately enables you to design and deliver virtually any caller experience. The eVP software empowers you to deliver the feature-rich experiences today's customers expect.
eVP Content is Updated & Delivered to your Caller's On-Demand, Without Restarting Services!
Efficiency and cost control are critical in competitive markets. Your customers are looking for convenience and self-service. You're looking for cost-effective ways of growing the "bottom-line" without growing your overhead. The Enhanced Voice Portal suite provides the answer to both.
Contact CI today to learn how eVP can help you Improve Customer Satisfaction, Lower Development Costs, and Reduce Time to Delivery.