The e-IVR Expanded Application Portal and included software bundle provides the capability for customers to access information through the use of a telephone and Web page, 24/7. e-IVR allows companies to easily and reapidly deploy applications which enable customers to serve themselves at any time, providing immediate satisfaction and enhanced overall customer experience.
Add e-IVR Expanded Application Portal (XAP) to your customer self-service strategy and gain:
The e-IVR Expanded Application Portal software provides an intuitive administrative GUI for rapidly developing and deploying virtualy any type of in-bound or out-bound caller experience.
e-IVR XAP Bundle Includes:
Implementing the e-IVR Expanded Application Portal in your telephony infrastructure immediately enables you to design and deliver virtually any caller experience. The e-IVR software empowers you to deliver the feature-rich experiences today's customers expect.
e-IVR Expanded Application Portal Content is Updated & Delivered to your Caller's On-Demand, Without Restarting Services!
Efficiency and cost control are critical in competitive markets. Your customers are looking for convenience and self-service. You're looking for cost-effective ways of growing the "bottom-line" without growing your overhead. The e-IVR Expanded Application Portal suite provides the answer to both.